We are happy to reschedule students to a more convenient date upon your request, however, there is a $15 fee for rescheduling if your request is made within 8 hours of the class you are originally scheduled time. The fee will also apply to students who do not attend their class without calling to notify CPR Training Professionals they will not be attending the class they are scheduled for.
Due to the nature of this industry, we do not issue refunds. We will review exceptions and extenuating circumstances on request. A request will be addressed and processed within 7 business days.
CPR Training Professionals reserves the right to cancel a class due to severe weather or low enrollment. You will be notified. Refunds are not issued due to weather cancellations, the class will be rescheduled or the student may transfer to a different class at their convenience. We will do everything possible to get you into the next available class.
If your check is returned to us for insufficient funds, you will incur an additional fee of $25.00 before your certificate will be issued. If your check is returned and we issued your certificate in good faith, you will need to send an additional fee along with the original amount immediately. If we are not compensated within 2 weeks then we reserve the right to notify the American Heart Association or other training organizations that the certificate was obtained fraudulently. We also reserve the right to notify your employer or school.
If you lose your card a duplicate cards can be issued. You must call with the date of the original class, the type of class and the location of the class. Once these records are documented and verified, a duplicate will be issued. The replacement fee for any card issued is $19 plus postage. Duplicate cards are not allow after 18 months, pleased to enroll you in another class.
Our facility is handicap accessible. We make every effort to provide a comfortable and supportive learning environment. If you are uncomfortable for any reason, please speak with the Lead Instructor.
Registration by phone is also offered, but your seat in class is not guaranteed without payment.
Unless otherwise noted, payment is accepted by cash or credit card at the beginning of each class.
Please arrive 15 minutes before class.